How do I access support?
The following short tutorial will show you how to access support.
I have purchased a plugin from ThemesDepot.org
Customers who have purchased directly on the ThemesDepot.org website, will have automatic access to the support platform. You simply need to access the support page here.
I have purchased a theme from ThemeForest
If you have purchased a ThemesDepot theme from ThemeForest, you need to verify your purchase before having access to support.
Register a new account
If you do not have an account, you need to register a new one, you can register an account here https://themesdepot.org/register
It is recommended you register an account by clicking the "register with your envato account" button, this will speed things up and automatically create an account for your based on your Envato's account credentials. An email will then be sent to you with your username and password. Furthermore all your purchases will be automatically validated.
Verify your purchases
Once you have signed up for an account and you are logged in. You need to verify your purchase code. You can verify your purchases here https://themesdepot.org/account/licenses/
How to access support
Support is restricted to verified buyers only. Once your license is verified please visit the support page here https://themesdepot.org/support