Upgrade or Downgrade a User’s Membership Level

Upgrade or Downgrade a User’s Membership Level

The site administrator can manually update a user’s membership level through the WordPress admin or the member can change their own level through your site.

  1. Locate the member within the “Users” page of your admin by doing a search for their name or email address. Once you locate the user, click their name or the edit link to manage their account.
  2. On the edit user screen, you will see a section for “Membership Level” at the bottom of the page. Choose the preferred membership level from the dropdown list.
  3. If you modify a user’s membership level through this method, their recurring payment will be cancelled automatically and they will no longer be billed for membership. To change a user to a paying membership, have them click the “change membership level” link under their account page.
  4. Changing the membership with this method, will also reset the post count.